RETURN POLICY
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U.S. / Domestic Orders:
Your satisfaction is our top priority! If you’re not completely happy with your purchase, you can return unworn, unwashed, and blemish-free items with original tags attached within 30 days of receiving your order.
Return Shipping Labels Provided (Cost Deducted)
Fit wasn't quite right, or color wasn't what you thought? No worries! We now provide return shipping labels for all eligible returns, with the cost deducted from your store credit or refund total.
No Exchanges, Only Store Credits / Refunds!
We only process returns with store credit via e-gift card by default or refunds upon request. If you wish to get a different size, color, or style, you can easily use your store credit to make a new purchase. This ensures you get exactly what you want in the most convenient way possible.
No Additional Handling Fees!
We no longer charge handling fees. Your store credit or refund will be the total dollar value of the returned items, minus any discounts applied at purchase and the cost of the return shipping label. Please note that original shipping costs are non-refundable.
Return Processing Timeline
Returns and exchanges are processed within 2-7 business days after being received by our facility. Please add a note for the carrier to “Drop off at the shipping dock” to ensure proper receipt of your return package.
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Create a returns label
Description of this step for processing a return.
Print your label
Description of this step for processing a return.
Bag it up
Description of this step for processing a return.
Drop it off
Description of this step for processing a return.
Returns FAQs
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Our store
123 Fake St.
Toronto, Canada
Mon - Fri, 10am - 9pm
Saturday, 11am - 9pm
Sunday, 11am - 5pm